Fast response to deviation
An unplanned stop becomes an alert during the trip, not a discovery when the delivery fails to arrive.
— Assurance
Tracked 24 hours and insured the whole way.
Two different protections that often get confused: one prevents the problem, the other covers the loss if it happens anyway. MAC has both.
— The difference
Tracking is not insurance.
Worth separating, because plenty of carriers sell the two as if they were the same thing.
Tracking is prevention and visibility. The vehicle is monitored by a provider during the trip, which makes it possible to know where the freight is and react quickly to a route deviation or an unplanned stop.
Cargo insurance is remedy. It is the policy that answers financially if the goods are lost or damaged. No tracker prevents a crash — only the policy covers the loss.
Booking transport while looking at only one of the two leaves you half exposed.
— Tracking
Where the freight is is company information.
The fleet is monitored 24 hours a day by Omnilink and Sascar — not by an app on the driver's phone. The distinction matters more than it looks: when the information depends on someone answering a call, it disappears exactly when you need it most.
On full truckload the tracking follows your goods from end to end, with no terminal gap. On LTL the vehicle is monitored just the same, but the goods pass through consolidation along the way — a difference worth weighing when the freight is sensitive to handling.
— Insurance
Our own policy, not yours.
MAC holds its own cargo insurance policy (RCTR-C, RC-V and RC-DC), taken out by the carrier and in force on every trip. You don't need to arrange separate cover or discover what was included only at the moment of a claim.
If your procurement team needs the cover detailed before approving a transport supplier, just ask: we hand over the policy details at quoting stage, not after the trip is booked.
— Why it matters
What this prevents.
Loss actually covered
Damage or loss has a policy behind it. The risk is not shifted onto your company by contractual omission.
Frictionless supplier onboarding
RNTRC, CT-e, MDF-e and the policy are exactly what most supplier registrations ask for.
— FAQ
Questions about this service.
Do I need to arrange separate insurance?
No. The cargo insurance policy belongs to the carrier and is in force on every trip. If your internal policy requires additional cover, that is possible, but it is not the starting point.
Can I follow the freight in real time?
The fleet is monitored 24h by Omnilink and Sascar and the vehicle position can be reported during the trip. The fastest channel to ask for a position is WhatsApp.
What happens if the freight is damaged?
The incident is recorded with the trip paperwork — CT-e, MDF-e and the delivery receipt — and we open a claim on the policy. On full truckload, having one carrier end to end avoids the argument about which leg the damage happened on.
Do you provide policy details for supplier registration?
Yes, at quoting stage. Supplier registration usually asks for RNTRC, CT-e and proof of insurance, and it makes sense that it does — that is how a real carrier is told apart from a broker.
Want the cover explained before you book?
That is the right question to ask — and we would rather answer it before the trip, not after. Message us and we will go through the detail.
See also
Who maintains this page Maintained by MAC Transportes, a road freight carrier based in Lagarto/SE, Brazil, with RNTRC no. 049072622, active at ANTT, its own cargo insurance policy (RCTR-C, RC-V and RC-DC) and CT-e and MDF-e issuance. We carry full truckload, our flagship service, and also less-than-truckload, always industrial freight. We do not handle house moves. The operation is run by partners Carlos Alberto and Viviane, who are responsible for the day-to-day of the carrier.